What's Going to Happen?

In order to continue receiving your Fidnet and Fidmail email, it is very important that you follow these instructions so that you do not experience any interruption in service. Fidelity Communications has partnered with Google to provide Fidelity customers with an enhanced email experience. This partnership will cut down on the number of phishing emails, help prevent blacklist problems, and give you over 6GB of on-line email storage. Fidelity Webmail, now powered by Google Gmail, has many innovative features that we believe Fidelity customers will benefit from. Don’t worry. Your email address will not change.

Once you access the Fidelity’s Gmail interface, your new email will only be accessible though Gmail. You will be unable to receive new email using the old webmail interface and you will be unable to receive new email using the email client on your computer, until some configuration changes have been made to your email client. For customers that do not use Fidnet or Fidmail email addresses, no change is necessary. Also, customers that host domains with Fidelity will not need to change any settings for their domains at this time.

Additionally, if you use webmail exclusively and have your email stored on our servers, we can, after the initial setup, import your old email into the new storage location, if you would like.

So let's get started!

Please follow the instructions in the order they are presented.

1. For instruction on how to migrate your FIDNET email address, click HERE

2. For instruction on how to migrate your FIDMAIL email address, click HERE

3. (Optional) To enable POP access in Gmail so that you may download email to your computer, click HERE

Select the Mail Client you Wish to configure:

• Outlook Express and Windows Mail (VISTA)

• Other Mail Clients

If you need further assistance or would like to transfer your old webmail email to the new system, please contact us at 1-888-463-1924.