Turn Off Email Scanning in Norton Internet Security

1. Open Norton Internet Security. Down at the bottom of
your screen you should have a yellow thing for Norton. Click
on that. That should open Norton Internet Security.

2. Click on the Options button, and from the drop-down
menu choose Norton Antivirus.

3. In the Norton AntiVirus Options window, on the left-hand
side, under Internet, you should have the word "Email". Click
Email.

4. Uncheck both Scan incoming email and Scan outgoing
email.

5. Click OK.

6. If a message comes up warning you that this decreases
your computer's security, it should have a box containing "15
minutes", which indicates how long you want to turn it off.
Change "15 minutes" to "Permanently" and click OK.

7. Click on the Options button again, and this time from the
drop-down menu choose Norton Internet Security.

8. Click on the Email tab. Under Email scanning, uncheck
Show Tray Icon, and also uncheck Progress Indicator. Also
uncheck "Use Outgoing mail to train spam engine", if present.

9. Click OK.

10. Click on the Options button yet again, and this time from
the drop-down menu choose Norton AntiSpam.

11. In the middle of the window, uncheck "Turn on Norton
AntiSpam". Now it says Norton AntiSpam is off.

12. On the left side of the window, under Email, click Filtering.

13. Uncheck "Use outgoing email to improve Norton AntiSpam
filtering".

14. Click OK.

15. Now we're back on the main Norton screen, and there
are a series of items with green check-marks or red X's. One of
these items is Privacy Control. Click on Privacy Control and a
pane will appear to the right side of it with a button labeled
"Turn Off". Click that Turn Off button.

16. If a message comes up warning you that this decreases
your computer's security, it should have a box containing
"15 minutes", which indicates how long you want to turn it off.
Change "15 minutes" to "Permanently" and click OK.

17. Close the Norton window.

This should disable everything in Norton Internet Security that I
can conceive could be scanning the email. Often just disabling
Norton altogether using the disable option in the taskbar icon's
menu won't stop it from scanning the email, incredibly (and
frustratingly!) enough. But follow this comprehensive disabling
and the scanning should stop, along with whatever
complications the scanning may have been causing (server
time-outs, error messages, inability to send messages with
attachments, etc.).